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Pattern 03

Progressive passkey enrollment

Offer passkey enrollment at three specific, high-motivation moments: right after a successful login, right after a successful account recovery, and as a persistent option in account settings.

Passkeys Onboarding

Problem

Prompting for passkey enrollment during signup — before any trust is established — produces high abandonment and low completion.

Recommendation

Offer passkey enrollment at three specific, high-motivation moments: right after a successful login, right after a successful account recovery, and as a persistent option in account settings.

UX impact

Enrollment prompts land when users are already reassured the product works, raising acceptance without adding friction to signup.

Security impact

Grows the phishing-resistant user base steadily without forcing a risky, unfamiliar step onto brand-new or anxious users.

Implementation notes

Cap prompt frequency (e.g. once per session, dismissible for 30 days), and always pair the prompt with a one-line plain-language benefit statement.