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Pattern 04

Recovery as passkey trigger

Immediately after a successful recovery, offer passkey enrollment as the way to prevent this from happening again — framed around the pain they just experienced.

Passkeys Recovery

Problem

Users who just went through account recovery are the most likely to face the same lockout again, yet they're rarely offered a stronger method afterward.

Recommendation

Immediately after a successful recovery, offer passkey enrollment as the way to prevent this from happening again — framed around the pain they just experienced.

UX impact

Converts a stressful moment into a concrete, well-timed improvement, rather than ending the flow at 'you're back in.'

Security impact

Directly reduces repeat recovery attempts, which are a common target for social engineering and support-desk fraud.

Implementation notes

Trigger the prompt from the recovery-completion event specifically, with copy referencing the recovery method just used (e.g. 'Never lose access via email again').